BEFRIENDING SUPPORT WORKER

Role Overview

We are seeking a caring, reliable and professional Befriending Support Worker to provide high‑quality support to adults with learning disabilities and older persons. The role focuses on promoting independence, dignity, choice and meaningful engagement within the community. You will work in line with personalised care plans and uphold the organisation’s values at all times.

Key Responsibilities

• Provide a befriending service to adults with learning disabilities and older persons.
• Support individuals to access community activities, including lunch outings, cinema trips, bowling, shopping and other meaningful experiences.
• Follow personalised care plans, ensuring service user choice, dignity and independence are central to all interactions.
• Maintain accurate records, including diary sheets, time sheets and mileage logs.
• Attend induction and ongoing training to maintain high standards of practice.
• Participate in staff meetings and quality reviews to support continuous improvement.
• Report any concerns or changes in client needs promptly to the Operations Manager.
• Adhere to all organisational policies and procedures.
• Wear an ID badge and uniform at all times when representing the service.

Person Specification

Essential

• Strong communication and interpersonal skills
• Patient, tolerant and sensitive approach
• Reliable, punctual and discreet
• Positive, professional attitude

Desirable

• Experience supporting adults with learning disabilities
• NVQ Level 2 or above in Health and Social Care

Training & Development

• Full induction and ongoing training provided
• Mandatory training required
• Opportunity and expectation to work towards NVQ Level 3 in Care

Requirements

• Full, valid UK driving licence
• Enhanced DBS check

What We Offer

• Rewarding and meaningful work supporting individuals
• Friendly and supportive team environment
• Training and professional development opportunities
• Varied daily activities and community engagement